Our response to COVID-19
We have all been through a lot over the last months and now look forward to the “New Norm”. While some things will change, one thing that will NEVER change is our commitment to your safety. We have ALWAYS treated infection control as a serious issue and now there will be some extra items that you will notice. One of my emergency patients recently asked, “Dr. Klein, is it safe to come to the dentist?” My response was, “If it wasn’t, I wouldn’t be treating you.”
The new normal
We have incorporated new protocols that align with the social distance guidelines and we have implemented updated safety measures during this initial phase of opening our doors for patient care.
What to expect at your next visit
1. When making an appointment on the phone, you will be asked some “pre-screening” questions before your appointment can be made.
2. We ask that if possible, you come alone to your appointment. Please leave friends and unscheduled family members at home unless they are required to assist in your mobility.
3. In order to facilitate social distancing, please call us from your vehicle once you have arrived for your appointment.
4. As a precaution, we will be checking every patients temperature, as well as every TEAM member, and a second screening will take place.
5. Upon entry to our office, please use the hand sanitizer provided.
6. You will notice that our uniforms will be a little more obvious.
7. Prior to treatment, we will ask that you rinse your mouth with an oral solution to decrease the potential viral load.
8. We will be utilizing UV lights to disinfect the rooms as well as enhanced infection control between each patient.
9. Since we will have the temperature cooler than usual, we request that if you need, please bring your own blanket or sweater.
Infection control has always been a top priority for our practice, and it is even more strict now. We use updated sterilization techniques, universal precautions, and safe guards that meet and exceed the recommendations made by the United States Government, the CDC, the ADA, and the FDA.
We understand that this period of time is a “scary” time for all, so if you have any questions or concerns about your appointment, please feel free to ask us.